{"title":"7 days Return","description":"\u003cp\u003e\u003cspan style=\"font-size: 1rem;\"\u003eAt RARÉTUU CARATÉ, every piece is carefully inspected and quality checked before it is dispatched.\u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eWe take pride in delivering jewellery that meets our standards of craftsmanship and presentation. If you require a return or exchange, we are happy to assist in accordance with the policy below.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEligibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eReturns and exchanges may be requested within \u003c\/span\u003e\u003cspan\u003e7 days of delivery\u003c\/span\u003e\u003cspan\u003e, provided that:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e• The item is unworn, unused, and in its original condition\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e• All original packaging, certificates, and accessories are included\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e• Proof of purchase is provided\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eAll returned items are subject to inspection and approval.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNon-Eligible Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThe following items are not eligible for return, exchange, or refund:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e• Custom-made or bespoke jewellery\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e• Personalised or engraved pieces\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e• Items showing signs of wear, misuse, or damage\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e• Sale, promotional, or clearance items unless otherwise stated\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDamaged or Incorrect Orders\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eIf you receive an incorrect item or believe your order has a manufacturing defect, please contact us within \u003c\/span\u003e\u003cspan\u003e48 hours of delivery\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eOur team will review the matter promptly and arrange an appropriate resolution where applicable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eExchanges\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eExchanges are subject to product availability.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eIf the requested item is unavailable, store credit may be offered for future purchases.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eReturn Shipping\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e• Return shipping costs are the responsibility of the customer unless the item received is defective or incorrect\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e• Original shipping fees are non-refundable\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eFor your protection, we recommend using a tracked shipping service when returning items.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRefunds\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eOnce the returned item has been received and approved following inspection, refunds will be processed to the original payment method.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePlease allow \u003c\/span\u003e\u003cspan\u003e7–14 business days\u003c\/span\u003e\u003cspan\u003e for the refund to appear, depending on your payment provider and banking institution.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eOur Commitment\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eAt RARÉTUU CARATÉ, we are committed to fairness, transparency, and exceptional customer care.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eEvery request is reviewed thoughtfully to ensure a professional and respectful resolution while maintaining the integrity of our jewellery and service standards.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eCrafted to Sparkle. Designed to Empower.\u003c\/span\u003e\u003c\/p\u003e","products":[],"url":"https:\/\/www.raretuucarate.com\/collections\/7-days-return.oembed","provider":"RARÉTUU CARATÉ","version":"1.0","type":"link"}